[Resolved]  Pizza Hut India — bad pizza, even worse customer service

Address:Gurgaon, Haryana
Website:www.pizzahut.co.in

I had the worst experience with pizza hut tonight, firstly the order was sent to the wrong address which delayed the order by 20 minutes, then the delivery boy did not have card machine which was requested by me while i was placing the order. Thirdly the pizzas were just pathetic! The veggies were all burned and it felt like having cheese on bread!
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Sep 14, 2018
Updated by Asingla7
I called your complaint centre too, but the guy said that the store is closed now and he has taken a complaint, what the hell man! I paid Rs881 for stupid cheese on bread? And that guy had the audacity to cut the call on my face by saying "apki awaz nahi aa rhi hai" ...wow pizza hut just wow! Pathetic pizzas and even worse customer service.
Complaint comments 

Comments

On 17th Aug 2018, first order was not placed but amount was debited from my SBI credit card.
We placed the order again second time and had to pay the amount again. This time my colleague used his HDFC credit card. I have not received refund of amount debited from my SBI credit card as the first order was never delivered.

Sorry for the inconvenience faced by you. We will look into this and get this resolved on priority. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information