[Resolved] Pizza Hut India — cold food delivered with extra delivery charges

Divyansh Sh

Address:

B101 palladium excotica madhav nagar dhanori Pune, Pune, Maharashtra, 411015

Hi,

I have ordered the pizza from pizza hut through swiggy on sunday 2nd mar'20. With order id - [protected].

The concern is pizza was so cold even the cheese was hard to eat we just dumped the pizza completely and also reported same on swiggy immediately and later in to pizza hut also but their no resolution from either side. Both of them are putting the blame on each other.

Pizza hut even denied saying we cannot track swiggy order due to some technical issues.

This is serious shameless act of big compaines using customer as they wish.

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Apr 4, 2020

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2020

Pizza Hut India Customer Care's response Dear Divyansh,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut