Pizza Hut India — Complaint regarding PHD Order no. is[protected]

Address:Jaipur, Rajasthan, 302018
Website:Pizza Hut – Jaipur - Crystal Court.

Hello,

I am really sorry to say pizza hut has ruined my evening.
I had ordered pizza online to pizza hut crystal court jaipur.
They took order and after half an hour they refused to deliver at location.
Moreover, they didn't cancel my order.
I called up thrice to them regarding this.
I organised a pizza party to my friends and such irresponsible behaviour from pizza hut is highly unacceptable.
We had to move to other place for dinner just because of pizza hut.
If i have ordered through dominoz we would have enjoyed the pizza party.
Will never recommend anyone to opt for pizza hut.
I want refund for the order which was disregarded by you moreover compensation for the chaos and harassment you brought up to me.

Thanks,
Nikhil Jain
[protected]

Dear Neeraj,

Thank you. You have just ordered the ultimate treat for your taste buds.

Your yummy, lip smacking delight is being prepared with utmost love and attention at your own neighbouring Pizza Hut – Jaipur - Crystal Court.

Your order no. is[protected]placed on 19/11/2016 17:26:19)
Delivery time is 19/11/2016 17:57:00 approximately


YOU’VE ORDERED
1 X Pan Fest Rs. 598.00
1 X Tandoori Paneer.\
1 X Pan.
1 X Medium...
1 X Tandoori Paneer./
1 X Tandoori Paneer.\
1 X Pan.
1 X Medium...
1 X Tandoori Paneer./
2 X Garlic Bread Stix Rs. 170.00
Sub total
Rs. 768.00

Tax (Service Tax + VAT)

Rs. 164.13
TOTAL
Rs. 932.13
Your chosen Your chosen Payment Method is By Online Payment (CC/NETBANKING/DEBIT CARD)

**This is an order confirmation only and not an invoice, which shall be provided along-with your order (at the time of delivery/ pickup)

**Order of 4 or more pizzas qualifies as a bulk order. Not valid for service promise of
'30 minutes or free'. For details please click here.

**30 minutes or free promise does not apply on 31stDec and 01st Jan.
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Pizza Hut India customer support has been notified about the posted complaint.
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Comments

Yesterday i ordered a pizza and paid via paytm. But the order was not submitted completely but the payment was made. I also complaint on[protected] and they said that they would refund the money but i didn't get the monry refunded in my paytm wallet. Plz look into my issue.
Thanx

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