Pizza Hut India — Late delivery

Address:New Delhi, Delhi, 110030
Website:www.pizzahut.co.in

I want to tell you, that i ordered a paneer overloaded pizza, and the delivery boy delivered the pizza 10 minutes late, when i asked for discount, he said, this offer is not valid on this pizza and so on, but when i checked the website, it was clearly shown, that the offer is valid, i asked him, to give me the pizza at some certain discount, but then he asked me to talk to the store manager, and he also did not agree with my claims, i also told him that i rechecked the website, but he made certain excuses, which are not acceptable from one of the best food brands of the country and across the globe as well..the deleivery time for my place was 9:20, as you can see in the mail, but he came at 9:31, and am glad with the response of the store manager, even he did not cooperate..!! i am providing you the details of my order, and it is my humble request to look into the matter, and reply to me asap
pizza details
order no. is[protected]placed on 07/03/2016 20:49:24)
Dear vivek,

Thank you. You have just ordered the ultimate treat for your taste buds.

Your yummy, lip smacking delight is being prepared with utmost love and attention at your own neighbouring Pizza Hut – Delhi - Saket.


Your order no. is[protected]placed on 07/03/2016 20:49:24)
Delivery time is 07/03/2016 21:20:00 approximately


YOU’VE ORDERED
1 X Paneer Overload Rs. 199.00
1 X Big Pizza
1 X Medium BP
1 X Paneer Overloaded

Sub total
Rs. 199.00

Tax (Service Tax + VAT)

Rs. 36.42
TOTAL
Rs. 235.42
Your chosen payment method is by CASH. The total payment due at the time of delivery/pickup is Cash.

**This is an order confirmation only and not an invoice, which shall be provided along-with your order (at the time of delivery/ pickup)

**Order of 4 or more pizzas qualifies as a bulk order. Not valid for service promise of
'30 minutes or free'. For details please click here.

**30 minutes or free promise does not apply on 31stDec and 01st Jan.

If you have any queries regarding your order, please call at[protected] / 6000 9000

Enjoy the yummy Pizza Hut delight and give your taste buds a satiating treat.

Pizza Hut Delivery

Please do not reply to this email as this is an automated confirmation.
Was this information helpful?
No (0)
Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information