[Resolved]  Pizza Hut India — Money deducted from my sbi account to the pizza hut by gpay but no order was placed

Address: Shop No 39 & 40, City Star Complex, Central Spine Vidyadhar Nagar, Sector 2 Jaipur - 302039
Website: Pizza hut app (play store)

I was in Jaipur in Vidyadhar Nagar shop no.39&40 Pizza Hut there I was trying to order the pizza from pizza hut app. I added the pizzas to the cart, proceed to the payment step using UPI method (G Pay), the money was deducted from the bank and redirected to the payment page again without any order. now i asked the worker in pizza hut outlet they said that they haven't received any order, then they asked me to order again from the app and pay in cash and they also told that I'll get my money back, it was my first time using the pizza hut app and the experience is really bad. In the photo you can see I made two orders in the same day same hour which was 292 INR approx . I WANT MY MONEY BACK
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Jul 6, 2024
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
 
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