Pizza Hut India — Money got debited from my account but pizza was not delivered! No message! No call! Fully disappointed and frustrated!

Address:	560035
Website:	online.pizzahut.co.in/?utm_source=Google&utm_medium=cpc&utm_campaign=performance_BOGO

I ordered my pizza on 10th december, 2016 at night 8pm near norbert church road, kasavanahalli, sarjapur road, bangalore.
Order details:
(buy one get one offer with coupon code :phe01)
Chicken supreme -525/-
Triple chicken feast-525/-
Pepsi-35/-
Total: 672/- (including taxes).
After ordering i didn't receive a call, message and after sometime when i called the provided number in the website[protected]. they were telling that it wasn't ordered from my number and when i told that my money was deducted from my account they were telling may be some issue was there and when i asked for the nearest store number. for my shocking they don't even have theirs number!. it's really a bad service and when asking them to return my money they were saying that it will be credited within 11 working days!. when i went to nearby store with much effort at that time they were also saying that the order is not registered so and so! really didn't expect such type of services from such type of companies!