Pizza Hut India — online payment - money deducted but order not placed

Address:Hanumnatha nagar, 560050
Website:online.pizzahut.co.in/home

Without registering on my phone number, i recently just ordered and bought through my amazon pay a big pizza spicy chicken for 2. As the transaction was being processed and payment made, the app reloaded itself and back to the home page

The money got deducted but no order or any confirmation was given. I'm in shock that the app is somewhat cheating or the company is.

I want my money back asap
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Pizza Hut India customer support has been notified about the posted complaint.
Mar 31, 2019
Updated by venkuchandu
thanks for resolving this. got refunded.
Complaint comments 

Comments

Dear Customer(venkuchandu),

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
venkuchandu's [Complaint's author] reply, Mar 19, 2019
Sent the details that you have asked, pls check
Pizza Hut India Customer Care's response, Mar 20, 2019
Verified Support
Dear Customer(venkuchandu),

Thanks for sharing the details. We have escalated your concern to our team and will share an update with you soon.

Regards,
Team Pizza Hut
Dear Customer(venkuchandu),

Thanks for acknowledging us. For further assistance please get back to us.

Regards,
Team Pizza Hut

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