[Resolved]  Pizza Hut India — payment collected, but order not placed

Address:Bangalore, Karnataka, 960085
Website:restaurants.pizzahut.co.in/pizza-hut-pizza-restaurant-indiranagar-bangalore-1140/Home?utm_source=loc

My amount was deducted while no order at pizza (Through pizza hut http://m.pizzahut.co.in) was booked, i just received a mail of confirming amount inr 733.95 deduction by their payment gateway software co. Razorpay. Not received any order no.

Order date - 06/05/2018, time around 8:12 pm
Order by - on line from bank account
Payment amount - inr 733.95
Payment id - pay_a7qfurgatv3czy
(Received by mail from razorpay,..

Called more than 25 times to pizza hut customer care to get the refund, they are asking build number, which is not available neither in the payment confirmation email nor from bank.

Cash back/charge back is not being allowed from bank.

These are cheaters, pulling ceo of pizza hut india, to court of law may be the only best option, i believe.
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Aug 7, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
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