[Resolved]  Pizza Hut India — poor service at necklace road, hyderabad

Address:Eat street, Necklace road, Hyderabad, Telangana

We had visited the pizza hut outlet at eat street, necklace road, hyderabad. The person at the order counter was very incompetent and could not take proper order. He said there is no choice to change the toppings on a pizza and wouldn't agree to anything we asked. We ended up ordering something that he suggested rather than what we wanted.
It was written there that ketchup is chargeable but he did not even ask us if we wanted the ketchup and just added it in the bill and charged us for ketchup which we were forced to take, though we don't eat it.
We request pizza hut to take action.
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Jan 19, 2020
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2019
Pizza Hut India Customer Care's response
Dear Ashvij,

We are sorry to hear this. We would request you to please DM us your email id, mobile number via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
Complaint comments 

Comments

I ordered for a few items from pizza Hut website
And also made a payment of 654.15 from Google pay account but didn't receive my order
And there was no order in the order history as well
I want a refund

Pizza Hut India Customer Care's response, Dec 24, 2019
Verified Support
Dear Aarthi,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

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