[Resolved]  Pizza Hut India — refund not received after 25 days

Address:Gurgaon, Haryana, 122001
Website:online.pizzahut.co.in

I ordered pizza on 29 oct'17, made the payment via paytm and cancelled that within 5 mins. (And then ordered another pizza for cod).
When called the pizaahut, they said, i'll get the refund in 5-10 working days — i waited for that but didn't get the refund. And again called number of times after that — every time i call, i have to tell the whole story again as they don't even make history of the calls they get.
Then i finally someone said from customer care, it will be done by the store manager, customer care can't do anything for this.
Then i started the same process by calling store manager — he said it will be done in 7 days and its been 7 days nothing has been done.
Now store manager says, he can't do anything — accounts team will do and i don't have any contact info to contact accounts team.
My order number that got canceled is 9336615. Seriously — this is the service that pizza hut give to the customers —
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Aug 6, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
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Sorry for the inconvenience faced by you. We will look into this and get this resolved on priority. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback

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