PMPL Broadband — Not getting connection from morning today

In spite of having lodge complain for not getting connection from morning today no reply came back from Help Line. And very serious issue is that they never provide complain request no to us. My user id is mondal_nlcn Name-Dipankar Mondal locatin- Jiban Mondal Hat, Joynagar, South 24 Parganas
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Pacenet Meghbela Broadband [PMPL] customer support has been notified about the posted complaint.
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My user name is shibanis_ww
youtube videos are not playing. no other website is having such problem.

Pacenet Meghbela Broadband [pmpl] — Ip problem

I am a user of pmpl..they share my ip with another person..my user name is ag_fcn but often in log in page it shows pritam_fcn..i complained many times but they didn't solve my problem..so i earnestly request to solve my problem

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    Pacenet Meghbela Broadband [PMPL] Phone
    +91 33 4029 1111
    Pacenet Meghbela Broadband [PMPL] Address
    Saket Building, 2, Ho-chi-minh Sarani, 2nd Floor, Suite No. 2C, Kolkata, West Bengal, India - 700071
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