[Resolved] PNB Housing Finance — Loan Harassment | |||||
Dear Sir, My contact number is [protected] & my application id is REF/HOU/NOI/0515/222590 Why after all the Guarantor verification & saction letter handover during disbursement i am told that the guarantor residence is attached to village area so it cannot be taken forward. Please justify. I am under pressure and huge stress as i do not know now how to pay the Real Estate the amount. Looking forward to hear from you. Thanks & Regards, Deepika Bhutani [protected][protected]---- On Thu, 17/9/15, complaint [protected]@pnb.co.in wrote: Subject: RE: PNB Laon Harassment To: "deepika bhutani" [protected]@yahoo.co.in Date: Thursday, 17 September, 2015, 11:08 AM Please furnish the detail with a/c no and mobile no so we may help to resolved issued -----Original Message----- From: deepika bhutani [mailto:[protected]@yahoo.co.in] Sent: Tuesday, September 15, 2015 5:44 PM To: complaint Subject: PNB Laon Harassment Dear Concern, My name is Deepika Bhutani. I had applied for home loan with PNB. Me and my Guarantor verification was positive & I received the sanction letter. During the time of disbursement, since I had changed my job because of better monetary prospectus my verification was redone. It came positive again Now when my Guarantor verification was to take place i was told that the place of his residence is attached to the village area so the loan will not be approved. My processing fees has been charged, i fail to understand if this was the case then why was it approved in the first go. I have made a down payment to the builder and i am not in a messed up state. I have been trying to seek a justification from the Sector 18 branch, the relationship manger but no one is able to justify why it was approved the first time. I have the saction letter. The processing fees has been charged and they are refusing to return my documents too. Looking forward to hear from you soon. Thanks & Regards, Deepika Bhutani Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 19, 2015 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam
We regret the inconvenience caused. With reference to your query, we understand that our officials have contacted you and addressed the concern.
Please feel free to write to us at customer.[protected]@pnbhfl.com or call us on the toll free number[protected] in case of any further clarification , if needed.
Thank you
Team PNB Housing Finance
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