PNB MetLife — insurance policy while availing home loan

Website: www.pnbmetlife.com

We, in the process of availing homeloan came in contact with Mr Pankaj Nigam from PNB Housing Finance who was our agent to assist during the formalities. He pushed us to take insurance while opting for Home loan and mentioned that we can get it cancelled after the loan is disbursed. He meticulously planned everything and did not let us cancel in the first 15 days. He called us 50 times to make us recall an email that we had sent for cancellation and promised to assist in the next month so that he was able to get the benefits out of it and we obliged to help a person.

However, little did we know that the policy will not allow us to cancel the insurance thereafter. We have checked and read all the documents and guidelines and no one can force insurance on us. However despite multiple escalations no one has come in our support. Mr Dinesh Rawat - Broker and Mr Pankaj Nigam are highly unprofessional and would be sugar coating all the false information.

I am raising this complaint to cancel my insurance and reprimand such agents for aggressive and gimmicky sales practices.