Policy Bazaar — didn't get two wheeler policy after deduction of sum

Address:

442908

On 5/9/2018 insured a two wheeler comprehensive policy near about 10.00am, but i didnt get policy soft copy untill now.It was showing some error, but price was deducted and procedure was completed.This is message after deduction;
Thank you for using your SBI Debit Card for a purchase worth Rs1122.0 on POS AXIS BANK LIMIT at Bajaj Allianz General txn# 156129.
Need reply soon.
Bike Reg.MH34AN2058