Policy Bazaar — I did it not get policy soft copy or hard copy

I am rajashekar i purchased a two wheelar insurance for hero glamour bike throw policy bazar for united india insurance on nov 29th 2017 still now policy not issued but how policy will start on dec 2nd it's mentioned on my booking receipt. I have n'the received any soft or hard copy. I called several times and i request compliant many people not responded. Please sanction as soon as possibles other wise i will file a petition in court. If not possible please give refund my money and also please find attachment.