[Resolved]  Poorvika Mobiles — Amount refund delayed issue

From,
B.Mahanthesh

I had purchased a laptop - levovo ideapad S340 at the nearest store in davangere of 54999/- on 5th July 2021 at 12:00pm and i got an used laptop inside the box so I returned it. Then the shop keeper had reverted same transaction within a hour ... Its about 6days passed and still i have not received my amount back.

Even after multiple followups i have not received any feedback from their side. it has been so delayed and I couldn’t wait anymore.

Please look into this matter
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Jul 15, 2021
Complaint marked as Resolved 
Solved
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

We regret for the inconvenience caused, as per our HO we have given a clarification letter for void sale to customer.

Therefore we request customer to contact bank for earlier refund.

For further details request you to write to [protected]@poorvika.com.

Sincerely Yours,
Service support
Jul 15, 2021
Updated by Kiran Achar
I got my amount back. thanks for your response.
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