[Resolved]  Poorvika Mobiles — Apple Watch series 6 cellular Nike edition

Address:Madurai

Ayooo … I have never had a worst experience so far in my life … government offices are much better … I paid 52900 for purchase of a Apple Watch order num( 947694) on 8th June 2021
… on online Poorvika purchase … thinking Poorvika is a wonderful concern … my god till this date and it’s been 13 days and still my watch has not come to me … and only answer they give is it’s processing and getting delayed due to COVID … ( Amazon and Flipkart guys carry in and out delivery’s… couriers have started long back to all corners of India) and nobody knows where the order is … the support mail is pathetic and it works to spoil Poorvika’s name … they don respond mail properly always same answer … “delayed due to COVID “.. they will not cancel the order also … I have even requested them to cancel my order 7 days back no reply for that … but they always said we have asked concerned department to look in to it … pathetic… I should have gone to apple online purchase… since Poorvika is my native land company I tried giving them business… waste … they have responded my attitude with beating me with old slippers… I have even mailed [protected]@ gmail.com … 😊 hoping the boss would help me… no reply … poor phone call customer care people try to find my order but they too can’t … hahaha my watch can’t be found they say … 😊 please atleast respond to my refund request atleast… still they are trying to keep the order live … imagine what mind state a customer will have to go thru… 52900 bucks …. Pls I know u can’t find de watch … pls refund my money enough of wonderful experience with Poorvika…
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Jul 12, 2021
Complaint marked as Resolved 
porvika people called me and resolved the issue ... hope they support much more customers like the same
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

We regret for the inconvenience caused, surely will take necessary measures to avoid the issues in future.

Thanks for your understanding.

For further details request you to write to [protected]@poorvika.com

Sincerely Yours,
Service support
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    +91 44 4399 9970
    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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