Poorvika Mobiles — Cash back on purchase of MI TV

Vj Viz

Jul 21, 2021

Address:

Online

Poorvika has failed to provide me cashback of Rs1500 for purchasing Mi TV 50" from their website by paying the purchase amount to through Credit Card with CCAvenue partner.
The TV purchase date is 8th November 2020. OrderId: 576279
Amount paid: 32999

The offer stated that I would receive the cashback within 120 days from date of purchase. I'm following up the issue since then, they gave the assurance of getting this amount by June end in email. I have email from their customer care on the same.

But again and again they failed to provide me cashback as well as they have stopped responding me .

I'll be going through legal way now as I have left with no options with me.

I think they were testing my patience.

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Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

Poorvika Mobiles Customer Care's response Dear Customer,

Thanks for letting us know the issue, will verify and support on priority.

[protected]@poorvika.com

Sincerely,
Service support

Jul 23, 2021

Updated by Vj Viz No response, here as well