[Resolved]  Poorvika Mobiles — Damaged mobile purchased

Address:Coimbatore RS Puram

Hi team.
I purchased a Samsung mobile at Coimbatore RS Puram showroom. But I am unable to make calls on the phone. Later I went to showroom they checked and found that the device is under repair. I spent a whole day on the showroom for servicing. But at last they are unable to resolve the issue.
I need a replacement of my mobile. There is an improper response from showroom. From the day I purchased I was visiting the showroom to replace the mobile. They agreed that the issue is with the mobile. Then why they are hesitating to replace the mobile.
Pls contact me on my mobile number [protected]
I have also attached the bill along with the email. Waiting for your reply.
Thank you.
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Sep 30, 2021
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

We have noticed your complaint, will take immediate action to resolve.

For further details request you to contact [protected]@poorvika.com

Sincerely,
Service Support
Verified Support
Aug 25, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

As we have been requesting, please visit service center or branch immediately for support.
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