[Resolved] Poorvika Mobiles — Order placed online with same day delivery option- order not received for 3days

Santhiya Dilip

Jun 22, 2021

Address:

Coimbatore

I have placed the order - Order Id:967070 on 6/21/2021 with SAME DAY DELIVERY OPTION. But order not received yet. Also, contacted support team n number of times, no proper response.

It is in the same ready to ship status for more than 2 days. this order is a gift
and I cancelled my travel ticket because of this delay. if order cannot be delivered on same day why do you mention that SAME DAY DELIVERY OPTION in website and give false promises to customer.

For years all in our family buy mobiles only from poorvika, but this experience is really frustrating.

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Aug 6, 2021

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

Poorvika Mobiles Customer Care's response Dear Customer,

We regret for the inconvenience happened, as discussed will verify and take necessary measures to avoid in future.

Thanks for sharing the complaint.

For further details request you to write to [protected]@poorvika.com

Sincerely Yours,
Service Support