[Resolved]  Poorvika Mobiles — Replacement of other laptop or refund of money

I bought dell Inspiron 5409 laptop on 4th of June, and when I switched on the laptop for around 30-45 min without doing any activation of windows just to check whether the fans blades are proper or not and after doing that the backside part of the laptop got heated heavily near it's fans I thought it is common in the beginning but after few hours I tried the same but it got heated again, in the website it is mentioned that the laptop has full size keyboard but it is not having numerical keypads, and the screen size mentioned in the website is 14 inches full hd but the laptop screen size is nearly 12.5 inches because of this the laptop looks small, and the speaker offered to this laptop is also not working, I was very disappointed after seeing all this issues it is the 12 days so far I didn't even activated windows I kept it as it is from 12 days, also I'm contacting the poorvika team from the day I bought the laptop but till now I didn't found any solution, before buying this laptop I confirmed with the customer care executive that return/refund policy is there for this product, so I am requesting you to refund the amount what I had paid for it and take the laptop in return or give replacement of Dell Inspiron 5590 laptop for this laptop