[Resolved]  Poorvika Mobiles — The amount that the store took from me ,has not been credited back to me

Address:

No. 90, 1, Begur Main Rd, near Adharsha School, Maruthi Layout, Hongasandra, Bengaluru, Karnataka 560068

On the date of 30 june 2021 i had bought a basic nokia set from poorvika store hongasandra, but one of their employees typed in the wrong amount when i was trying to buy the phone. So instead of typing the amount as rupees 1150 he had typed 10150 rupees and after realizing the mistake they said they would try to make the sale void and said that i would get the amount back within 24 hours and i had to pay for the phone again as they asked me to pay so i had paid a total of 11299 rupees, the amount totaling to about 10150 rupees was supposed to be credited back to me but it was not and they told me that after 24 hours the amount would be credited back to me. after 48 hours i went to the shop and they told me to contact the bank and after contacting the bank the bank told me to reach out to the shop because the icici bank cannot do anything about that so i went into the shop and told them this afterwards the manager said the amount would be credited by 2nd july evening and i called him after evening and he has not picked up the call and an amount totaling to about 10150 rupees is still with them and they have not credited it back even after telling that it was an emergency