Popular Maruti — long delay in delivering a car after repair...

My car (New vehicle ciaz 191) was given to popular maruthy boady shop near karamana on 27/09/2017 with the damage of dicky and one rear light with gd report. Whlie taking the vihicle superwisers and the people in charge were given me the assurance that they will give back the vehicle with in a week. But to my regret today 16 day elapsed. Today itself (12/10/2017) they promised of giving back the vehicle. Late evening they said that they couldnt hand over even tomorrow (13/10/2017).

Everytime i enquire the said that they are waiting for parts.

If they initially communicated this delay i would have seek other options. This is highly painful for me who have long association with popular group. Hope you will enquirer the matter and take necessary redressel measures