Popular Maruti — Service

Address:

Alappuzha, Kerala

Sir, I purchased a Maruti Wagon R (Lxi) from Popular Vehicles at Alappuzha outlet, which is under Ernakulam region.From the very beginning itself I have faced irresponsible attitudes from the part of salesmen and authorities of this outlet. At the time when I reached there taking delivery, the car was not at all washed and on my enquiry, they took it for washing and after two hours the car was delivered with scratches at the left door and the car was still running under that condition. At the time of enquiry, before the purchase of Wagon R, they offered me a sum of Rs.8000 as "exchange offer" as this was the main attraction behind opting Popular vehicles Ltd, Alappuzha. At the time of delivery, I remitted the above amount on condition that it will be refunded within two weeks, but still after two months, no step has been taken for the refund. I also made a complaint to Popular office, Ernakulam, but it was in vain. So kindly take necessary steps to resolve my compalint as early as possible. Thanking You.. Yours faithfully