Popular Maruti — Wiper complaint. It rectified but with in month again not working

Address:

Kallayil house, aloor road, mattom., Thrissur district

Wiper complaint of maruti alto k10 its complaint registered and rectified on 23/09/2021, , From popular choondal .But now, after one month the same not working . To whom should we complain..The same procedure continuing means what is the actual problem.