Portea Medical — Fake company.. Fake commitments... No sample collection despite full payment... No refund after 19 days... They are dacoits

Address:	Bangalore Urban, Karnataka
Website:	www.portea.com

Portea failed to do the sample collection as promised for 2 consecutive days. I had paid rs 899/- for the lab tests and phlebotomist from diagno lab was supposed to be coming in for the sample collection. This did not happen and i was given the reason that the phlebo was not able to locate my address. While we had been residing at the same address for the past 30 years, the portea representative wasn't able to find the address.. What a shame on portea. Then i asked them for a complete refund of my money, upon which they asked my bank account details. The refund was initiated in the 26-may-17 however till date i have not received the refund of rs 899/-

I was told by portea that it takes 7 working days for the refund to be processed, however despite making multiple calls to portea customer care the refund has not been granted.

I fail to understand that how is this company operating in india with such a service and without refunding customer's money. This is so unlawful on portea's part.

Please do not ever take any service from portea as they are dacoits.

I then booked my lab tests from 1mglabs and they provided immediate and good service as promised through thyrocare.

This is my appeal to you all to never try portea for anything. These guys do not know how to provide service and how to deal with customers.

— a very disappointed and annoyed customer