Portea Medical Complaints & Reviews

I registered a baby care service in portea on 01sep2022 and got a call from Bangalore team requesting further details. I had requested the service from 07sep2022 and provided the details of service in the application form...i had also mentioned them that i would need in Coimbatore and i already had the service in Chennai. Despite requesting and telling them to provide contact details of the coordinator in advance i was only provided with...

I had booked physiotherapy session for my father and paid amount 4550 advance.I have availed service of 1950 and my father expired on 26 October 2020
Portea told they will refund the remaining amount of 2600, since October they have not refund my amount ..I have been following up in mail every alternate days and there is no proper response..they are also not transferring calls to refund team
Kindly help in getting my amount...

Hi Team

I have been charged for a month when I returned the BI pap machine after 15 days when the customer service person told me that I would get a refund of 15 days' money back.

Return request number RTN0020996
https://www.portea.com/faq/
Is there a minimum period of equipment renting?
You can rent equipment on a monthly basis. However, we do ensure flexibility on-need basis.
br...

My father in law was being discharged from the nursing home after a month. And we were advised to avail some nursing services at home for a couple of days. Submitted my enquiry to portea and their service was prompt. Their representative called me and spoke to me. He was polite and clearly mentioned the costs for hiring attendants and nurses other medical equipment like bed, oxygen cylinder etc.

1. I was informed attendants...

I had booked their lab package offer @rs. 1699 each for me and my husband on saturday 17th june 2017 at 9.30 hrs. On 16th june, we received a massage from ms. Pranali kadam confirming our appointment is scheduled at 7.00 hrs on 17th june. We clarified her that we had requested appointment @ 9.30 & not @ 7.00 so to come @ 9.30. Tests involved 12 hrs fasting & pp. We accordingly had our early dinner. On the appoitnment day we waited until 9.45...

Portea failed to do the sample collection as promised for 2 consecutive days. I had paid rs 899/- for the lab tests and phlebotomist from diagno lab was supposed to be coming in for the sample collection. This did not happen and i was given the reason that the phlebo was not able to locate my address. While we had been residing at the same address for the past 30 years, the portea representative wasn't able to find the address.. What a shame...

We experienced extreme problems with my mother who is 80 year old and was hospitalised in new delhi and had a major surgery and thereafter bedridden for many months, We hired portea medical for 2 attendants for 12 hours shifts in day and night at Rs 20000 per month each so total 40000 per month, The Staff is extremely unprofessional, they hire 12th and college passout girls who donot even know what to do or how to handle patients, they arrive...