DTDC, Viman Nagar — NON Delivery of Courier even after 5 days

Address:Pune, Maharashtra

My DTDC consignment is v11055077.
I have never seen such a horrible courier service . Its been 3 days my consignment reached at viman nagar office but i have still not reiceved it. and the staff working at the office is worst . no cooperation and decency to talk. they say Do what ever yu want to do do. its been 5 days since the courier was made from Bangalore. I am leaving Pune today . The customer care never pick the call. Its been over 3 days that i have been calling them to get updates regarding the delivery. NO ONE RESPONDS, Horrible service. I am leaving pune today. No idea what will happen to my courier and when I am going to get it.
Please take some action and speed up my delivery.

Wht is the action for late delivery ? should i get my money back too!!?? as apunishment for the losses i had due to non delivery of my consignment!!???

Kamaal Hassan
837411****
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