Postal Department — delay in transferring kvp certificates

Address:

DHANBAD, Dhanbad, Jharkhand

I have submitted one set of kvp at hirapur p. O under dhanbad hpo 826001 for transfer to madhyamgram p. O. 700129 on 13/02/19. But still no action. Dhanbad said it would take more than 2 weeks for payment at dhanbad. I am sr citizen of 64 years and staying at kolkata. They have not given any recipt on13/02/19. I have submitted transfer form with photocopy of ten kvp of ₹10000/ each & adhar, pan at hirapur po. 826001 dhanbad jharkhand. Hirpur p. O. May given payment in one week. I may stay at hotel dhanbad. Here madhyamgram p. O. May also given payment filling a form with kyc. They take to open a pass book more than one month. What i can do!