Postal Life Insurance — Problem in generation of new user id

Address:	Gandhinagar, Gujarat, 382024
Website:	https:\pli.indiapost.gov.in & www.epostoffice.gov.in

Hi good morning,
I had created e post office login but thru this login i am not able to pay my pli premium. whenever i try to payment this web page redirect "you are requested to visit 'https:\pli.indiapost.gov.in' to pay your premium...". i go that side and trying to create my user id after entering policy number, name, date of birth, phone number and e-mail address. but every time after entering credential information the massage appears "invalid index number".
So my question is what is the way to create new customer id. i look into the site but i can not found any helpful information to generate login id and pay online premium.

I really appreciate if you help me to figure out my problem.

You can contact me at my email address [protected]@gmail.com

Let me know if you required more information.

Thanks in advance

Nitesh vaghasiya