Prasanna Travels — booking seat no 16, 17 paytm - prasanna purple

Address:	Pune, Maharashtra, 411014
Website:	Paytm.com

On 2nd october 2017. I booked prasanna purple mobility travels from pune to dhule. And from theeey worst journey in the history was started. Bus was different than what i expected. Operator sent message for bua no was mh-18 aa-7625 and the actual bus was mh 18 aa 7646. Name was sony travel on bus. Bus came 45 min late. And top to the all level seat no 16, 17 has open ac compartment. I requested to staff that please switch off ac. But for others they did not listen my request. All night i was having curtain in my hand and legs to stop open airflow. Somebody can die in that situation. It was so terrible. I have added photographs of same. They did not mentioned anywhere that seats has issue and fare was same as others.