Prasanna Travels — Bus delayed Pune to Mumbai of Prasanna purple bus

Prakash Boralkar

Address:

Pune

Mh-14-HU-0013
This is your bus number which is left the swarget at 6:00am and reached wakad at 8:00am. It means almost taken two hrs for few KM. What the hell you given this kind of service to CUSTOMERs. It's your responsibility give the data to give right time to CUSTOMER for departure time. It's very irritating and I have late for my next work. I'll never refered this khatara Mercedes's purple bus and also not give reference to any one. Fully ### service by purple bus service

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Prasanna Travels customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2020

Prasanna Travels Customer Care's response Dear Sir,

We really apologize for the inconvenience caused to because o[censored]s .

In order to investigate the issue here by request you to please share the PNR details so that we will be able to resolve your concerns .

Once again apologizes from team purple

Thanks and regards
Nikhil Shinde