Prasanna Travels — complaint about cockroaches

Address:Bhandara, Maharashtra, 441904

I had a very inconvenient journey, bus was full of cockroaches, and was very smelling. There were like 100s of cockroaches in the bus. One of the cockroach went into my ear and i started to bleed. Next day i had to go to see a ent specialist because of your unhygienic bus. Journey date was 14th jan 2020 by prasanna purple bus from pune to bhandara.
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We are running passenger travels in tirumangalam for the past 20 years. we have 40 vehicles around running in tirumangalam. We have filed fastag through Karur vysya Bank Tirumangalam. we found mistakes in fastag and details following
1) single going -Double time debit
2) local kappalur -local vehicle deduction
3) Tariff as bus rate

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    201/202, Mayfair Towers I, Old Mumbai Pune Road, C.B.S Road, Wakdewadi., Mumbai, Maharashtra, India
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