Prasanna Travels — Delay in reaching pune from mumbai

Hi,

Date of the incident : 11 th april 12:30

Travel agency : prasanna purple.

We had told the bus will leave at 12:30 near the axis bank stop in borivali.
The bus came 1 hour late and after that it took 6 hours just to reach pune.

We reached at our destination around 7.

In 6 hours we can have a round trip journey from mumbai to pune and back.

Also while watching movie they put some publicity ad of theirs which is very irritating.

After reaching pune they dont drop you till pune station or swargate saying that the buses dont go upto there.

We had to get down get with our bags at nal stop and from there were shifted to their tt buses to reach to station.

Request a refund.