Prasanna Travels — Disappointed service

Bus Details - MH 40AT0708
Route - Pune to Nanded
Date - 13 August 20222

Experienced a poor management and unprofessional service from Purple Prasanna Travels.
This is my first and probably last experience with Prasanna travels.
My boarding point was Birla Hospital, Chinchwad. We are 3 passengers.
We are asked to board into another bus for temporary pick up and were expected to shift into original but to Nanded from Sangamwadi.
There is complete mis management and no communication between both the buses.
We reached at Sangamwadi however Nanded bus left without picking up us.
Later against asked to board into another bus which supposed to take us upto Yerwada. Such a fishy management they are having as our Nanded bus didn't stopped at Yerwada. We are asked keep following Nanded bus for more time.
And the poor service is still on...
.
.
.
Finally somewhere near wagholi we got boarded into Nanded bus.
Will never recommend anyone to travel with Prasanna travels.