Prasanna Travels — extra fare taken and whole amount not refunded

Address:

Mumbai City, Maharashtra

I booked a seat in one of Purple bus which was supposed to go to Pune from Dadar. Please note the bus number which is MH 01 CR 9955. I also have picture the bus number if required. The bus was supposed to leave around 7:30 pm as they told. They charged me 400 for a mini bus from Dadar to Pune. In the bus I noticed that they were taking money in the range if 250-350 and when I countered, they asked me not say anything and off-boarded me. Again one of the representative came and asked me to on board it and told that they will take 300 only. But two three of them started hooting and shouting to off-board me. They also told the driver to off-board me in highway. The bus which was supposed to leave at 7:30 pm left at 8:30 pm without taking me. At least being a human being, I think I deserve some better behaviour. But the kind of attitude and behaviour which showed is totally unacceptable. I finally took another bus to Pune after I delay of an hour. I want my money, my dignity back. Hope you can be of some help. I also expect an apology from that person for such behaviour.