Prasanna Travels — Late pick up and taking the long route without acknowledging the customers

1stly pick up was 90mins late n it was just doing beginning d worst was yet to come as I reached my destination after 20 hrs.They tuk do long route which is not the route 4m pune to Nagpur.After paying 3000 hang such a experience where every1 are in hope to reach home on time for Diwali was more disappointing.
Dear Customer, For ur journey to Pune-Nagpur, pl. board Bus MH-14-CW-2373 DEP. Time[protected]:30 PM, REPORT BEFORE 30 mts. - Prasanna Purple
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