Prasanna Travels — lost jewelry

Address:Flat 202, renuka classic building, wadgaon Sheri., Pune, Maharashtra, 411014

I am apekshit patil, i travelled from pune to nagpur on 15th feb 2019 bus no. (Mh-14-gu-9033)
I lost my wife's purse containing jewelry, i called 2-3 times for complaint on [protected], and they transferred my call to specific department and placed complain, but didn't received any updates. I also visit nagpur main prasanna purple ofc near ashirvad talkij and placed the same complain and requested for cctv footage but till now 22 nd feb didn't received any call and msg.
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Bus AC not working, we complaint to driver but he was not responding we completed entire journey without AC in closing windows. Driver not dropped me at my selected drop point, he asked me to get down at nashik phata. Worst experience

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