Respected sir/mam
I frequently travel by purple only ... though my journey is short of about 2 hrs only.so I was so impressed with the luxurious bus and the amazing staff .. on 6th Dec I waited for about 1_1•30hr on Talegaon road for purple ..but I could get it ...so I boarded on a different company's bus ...and my destination was nagpur (burdi) ..so when I reached burdi I saw purple in front of me ..so there was a person name VISHAL KUKADE (cleaner ) I was in rush so I took his phone number ... I called him on 7th of Dec approximately between 9-10 pm ..I just wanted to ask at what time the bus will reach at Talegaon tomorrow at morning so that I can book a ticket from Amravati to Nagpur which cost rs 400/- but my pick up point will be Talegaon I simply just asked him for some help so that I can board on purple because of the past excellent service and the super named brand but the way he replied o my god was so shocking he said ( I am on halting.. I m not married ...raat ko neend nhi aati akele ..can you please arrange a female friend of yours for me ) . Very very pathetic ...I just want to ask purple company ...is this a way to talk to your customers then he messaged me on whatsapp too.. this experience is so horrible I will suggest from now onwards to everyone do not travel by purple especially don't allow ladies to travel by purple..
I want a strict action against this person
People are traveling by your bus because it is a brand and the family feels safe for the ladies to travel by your bus ..I have travelled by local buses many times but this was the first time I experienced some thing so bad happened to me ..I expect from you to please dismiss the person immediately from the service.. and I need a reply of my complaint.
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