Prasanna Travels — Missed bus

rites19

from Gurgaon, Haryana

Address:

Chandrapur, Maharashtra

Very disappointed with prasanna travel and their services. I have booked ticket from chandrapur to pune dated 9.8.16 at 5pm. After calling and requested to wait for 2 min as i was on the way to reach by auto. Still they not waited and not even refunded of rs.2150/-. They just told me you have lost your amount and no help received from prasanna purple. They are cheating with customer. Need to take action against them.

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Prasanna Travels customer support has been notified about the posted complaint.

Aug 11, 2016

Updated by rites19 I have not recived any feedback.The ticket was booked through redbus. I have call records with prasanna travel agency no [protected] with my no [protected] at 4.55 that I am reaching at spot but still they didnot waited and after reaching they told me bus is in padoli which is 10 km from chandrapur. This is whole case of cheating with customer.I wanted my refund amount.

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Comments

Vishal Mhala

from Pune, Maharashtra

Same thing happen with me, i was around the pickup point and bus could not stop, i had plan journey from Akola to Pune, now i am asking for refund but no answer yet, , , , , , , , worst service