Prasanna Travels — pune shegaon return faie - huge ticket amount charged by prasanna purple

Dilip V. Gadgil

from Pune, Maharashtra

Address:

411038

To, respected sir
We booked pune shegaon with prasanna purple on15th nov. Night rs.1200/- per seat. While return ticket on 16th nov. Shegaon pune they charged rs. 2200/- per seat, whereas other travels charging 1100 to 1200 per seat for same journey on 16th. We gave complaint to their head office at devi heights. No response. Kindly help us & save our money.

Thanks

Dilip gadgil
Chartered & cost accountant

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Prasanna Travels customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

Prasanna Travels Customer Care's response Dear Sir/Madam

We really appreciate that you have sent us a feedback and have given a chance of improvement to us . We sincerely apologize for the inconvenience caused to you because o[censored]s.

Here by request you to please provide PNR details so that we will be able to investigate the concerns.

Please feel free to revert us on
[protected]@prasannapurple.com

Thanks and regards
Team Purple

Oct 30, 2019

Updated by Dilip V. Gadgil PNR Number is[protected]