Prasanna Travels — Tour Booking Cancelled without intimation

Address:

Pune, Maharashtra

I booked couple of tickets on the Pune to Mahabaleshwar tour for 25-July, 2015. I had reached the pick up point on time on 25th and was told the trip was cancelled. I did not receive any information prior to cancellation of the trip. This is atrocious. I booked the tickets online and no clarity was provided on refund policy as well!! If this is the case then Prasanna Purple is in wrong line of business.