[Resolved] Prasanna Travels — washroom services and eatery

[Resolved] Prasanna Travels — washroom services and eatery

R Rohini Kelapure from Mumbai, Maharashtra

While traveling to yavatmal and back, except for dinner time, there are no washroom services and it was very embarrassing to use roadside. Please take care that the bus stops every 3-4 hours at a place having good washrooms. Secondly, the hotel that the bus had stopped on the way back, hotel new radhakrishna served hopeless food and washroom. Wonder how such a good bus company chose such a rotten place, whereas there are much better hotels on the route. The driver replied that it was company's decision. Please ensure better services, because hygiene, quality of food and cleanliness matter the most. Was this information helpful? No (0) Yes (0)
Mar 17, 2019 Complaint marked as Resolved Prasanna Travels customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 Prasanna Travels Customer Care's response Dear Madam We really appreciate that you have sent us a feedback and have given a chance of improvement to us . We sincerely apologize for the inconvenience caused to you because o[censored]s. Here by request you to please share the PNR details so that we will be able to investigate further and resolve your concerns Once again sincere apologies from Prasanna Purple We are looking forward to hear you for any kind of such complaints. Please feel free to revert us for any concerns in future to below mentioned mail id: [protected]@prasannapurple.com Thanks and Regards Nikhil Shinde CRM – Executive Prasanna Purple Mobility Solutions 501, Mayfair Towers I, Old Mumbai Pune Road, Wakdewadi. Pune 411005. Ph. :[protected] www.purplebus.in
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Aliza Pinto

from Pune, Maharashtra

Very worst condition of bus Ac blower have very bad smell driver driving bus very rashly travelling from pune to Akola bus no MH14CW 1590 24/02/19 time 8.30 from Bhosari bed is divided in two pieces that’s why my child is not sleep comfortably very very worst experience with Prasanna Purple