Prestige — New product found defective not exchanged

Address:Khordha, Odisha, 751002
Website:www.ttkprestige.com

Prestige .. Bought a prestige gas stove premia gts 03l gas stove from prestige smart kitchen- ki-zone, bapuji nagar showroom no.1, khurda bhubaneswar with serial number 6b015682.
When we used the gas for the first time we could smell the gas leaking.When contacted the gas supply agency they found out that there is a major leakage with the large burner which could have been deadly if there was a full gas cylinder.
When i went with this issue to the concerned vendor he was not at all cooperative and is reluctant even to see that the product in itself was sold defective.
Please look into the issue and help me make the replacement as early as possible.In the future do bring in installation of gas stoves as a must by your service personnel.A major accident could have happened in this case.
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