Printvenue — No Clear Information on Discounts/COD offers

Address:

Mumbai City, Maharashtra

Printvenue definetely has lot of personalised items but there are few things which they dont follow (1)In case of COD, once you click it doesnt mention that there is an extra charge for COD neither does it ask whether you want to continue with COD.Even by mistake if you click on COD option, the order gets placed and there is no update on the extra cost that you would be paying while getting the product (2)There was a PAYTM offer on personalised wallets.It was a 50% discount for certain days.Observed that only a part of payback was received on PAYTM wallet.Now they say that the Max paytm payback was 150Rs.Their wallets start from 500Rs only.so why mention 50% payback on PAYTM.Are they not misguiding us.Infact there was no terms and conditions mentioned like 150Rs. (3)I had ordered almost 35 pieces of wooden plaques -one order from printvenue.Eventhough I ordered them well in advance, they failed to meet the delivery date and I had to followup till the last date and they promised even 2 days before the final date that it would be shipped..Only 20 products were shipped and it was a big embarresment in front of people for us.And they cool ly replied that they would refund.Its waste to rely on these people for bulk delivery.And not even 50% of them were proper.the photos in the wooden plaques literally looked like ghosts.they failed to make any photoshop work to properly fit the quality which is the worst of all.When questioned, they never accepted their mistake and said "thats how it was"..The photos given by me were of high quality and multiple times I mentioned to them that "please update/call me incase of issues, this is for a family function" but no, they said they are all clear and now we got ghosty pictures in the wooden plaques, You come to know all these when you call the customer care but they say nothing but "sorry for the inconvienience"/"appolise for whatever happened".."you can call us when you order"...this is how it runs Overall horrible experiences with many orders with Printvenue.If you can find similar products in someother website, please go ahead with them and not with printvenue