Printvenue — Not providing me invoice of my shopping order | |||
I had bought a usb pen drive of brand hp 8gb in on 13 may 2013 but it has encountered some problem and is being not detected by any computer and getting up heat. and it is still in the warranty but i had lost the invoice/bill of my online shopping. when i request for it from the customer care officer of printvenue they told that they would send email me its copy but nothing happened. i takled of it on 24 march and they told mail will be recieved in 24 hours but no mail was recieved by me, i talked of it today also but their answer is same. i am not able to recieve my copy of invoice. i want the invoice as soon as possible so that my product may be replaced. My details are:- name- Saurabh Kumar Registered no- [protected] Email - [protected]@gmail.com date of purchase- 13 may 2013 order no[protected] Was this information helpful? | |||
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PrintVenue customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
not received any status for my order
Worst site ever i have experienced. I have not got any revert from them since i ordered on 19th Dec, 2014... I have tried calling their customer service but they do not pick up also no revert on their customer support email.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 3001 7676 [Customer Care]
+91 12 4667 8100 [Customer Care]
Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016
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Greetings from Printvenue.com!
Thank you for sharing the feedback regarding the faulty product. Please accept our sincere apologies for the inconvenience caused to you; though our endeavor is always to supply you products after conducting specialized quality checks.
We cannot deny the discomfort that you have experienced regarding the quality of the product that has not met your expectation levels. Hence, to investigate this matter further, As discussed on call we are arranging the reverse pick up of product which would help our team to take the necessary corrective actions and to provide you an early resolution.
Thank you for co-operating with us.
Regards
Printvenue