Priority International — Cheated & false commitment / fwd:no response... Pathetic service... Request for extension of 3n - 4days package

Address:	Mumbai City, Maharashtra
Website:	www.priorityinternational.net

Dear customer care manager,

Greetings of the day!!

Reminder 1

Still awaiting reply from your end..!! Seems to be there is no one responsible person in the organisation...!!

If your are not interested in serving customer kindly refund my money back or else i will go to consumer forum.

Today afternoon also i have called to the priority andheri office for vishal but still i received the same ans from staff member shradha & nazim that mr. Vishal is busy.


Thanks & regards,

Suyog worlikar.
# [protected]

— forwarded message —
From: suyog worlikar
Date: thu, mar 24, 2016 at 1:46 pm
Subject: fwd: pathetic service... Request for extension of 3n - 4days package
To: [protected]@gmail.com, [protected]@priorityinternational.net, [protected]@priorityinternational.net, [protected]@priorityinternational.net
Cc: supriya godse, shruti todankar, suyog worlikar


Dear customer care manager,

Greetings of the day!!

This is with regards communication with mr. Karan & vishal was a very hopeless service i have ever received.
Despite of calling several times to them there was no response from neither of this two guys, they not even have courtesy to call back or revert. Is this kind of service you provide to customer who has already taken contract or after taking the contract???

Whenever i use to call on this no [protected], [protected] or [protected] there was no response from any of the team member's only they use to say you will be getting a call, but i never received any call from your end.

Mr. Karan who has cheated with my parents by assuring them false verbal commitment, b'coz of him my parents who are 70 years old have purchased this contract. Mr. Karan who has committed discount on air ticket & free one night extension that is also not fulfilled.

Since 1st of march as per communication with mr. Karan & vishal at andheri office i have requested for one night extra for the package mentioned in the trailing mail, from there on wards there is no response from either of this guys. The commitment for the extension night was given by mr. Karan & vishal at andheri off of priority international on 1st march, as per that communication i have sent the request mail on 2nd of march.

I am sorry to say but this was a very pathetic experience i have ever received from any company in my life!!

Mr. Karan from 1st of march haven't received my call yet or not even reverted. Whenever i use to call i have received the answer from your team member's (Shradha, jaya & nazeem) for several times that he is busy with customers. So that attitude shows after purchasing the contract we are not the customers, for us there is no time b'coz we have already purchased it.

Till date i have not received any revert for the trailing mail!! Now you only guide us when will i apply for visa & tickets???
Who is responsible?? Only one month of time is left for my trip..!!

Despite requested for the managers number i haven't received from any one.

Contract no is 5110 & was purchased on 28th jan from andheri branch, full payment was made same day.

Kindly revert back!!
Waiting for your favorable response at-least this time.


Thanks & regards,

Suyog worlikar.
# [protected]


— forwarded message —
From: suyog worlikar
Date: tue, mar 15, 2016 at 9:12 pm
Subject: re: request for extension of 3n - 4days package
To: customerservice mumbai
Cc: shruti todankar, supriya godse


Dear mr. Vishal & karan,

Greetings of the day!!


As per our conversation, would like to book dubai tour on 1st may to 4th may for six adults & one child.
For the same requesting you to extend one night of our package from 2n - 3d days to 3n - 4days package.

Booking request form is filled in trailing mail.

We have also sent the request for extension of one night for six persons & one child on 2nd march, for the same we are still awaiting your reply.

Kindly let us know by tomorrow 16th of march, because already we are running late in schedule. Also share the air fare & hotel options for the same.
Waiting for your favorable response.


Thanks & regards,

Suyog worlikar.
# [protected]

On tue, mar 15, 2016 at 2:25 pm, customerservice mumbai wrote:
Dear sir / mam,


As per our telephonic conversation, kindly fill the below form properly, we will check the availability and revert back to you soon. Kindly give us the conform dates & destination once the booking is confirm it wont be cancelled.


Note:- once your booking is confirmed cant be cancelled and cant be changed

Note :- if member cancels the booking after receiving the confirmation voucher than member cant utilize his week for entire year. Member has to give 100% booking.


Priority international holidays pvt. Ltd.

Booking request form

Number of member:-

Name:- mr. Sudhir worlikar age:- 69

Spouse name:- mrs. Suvarna worlikar age:- 63

No of children’s :-

1:- master :- suyog worlikar age:- 30

2 :- miss :- shruti todankar age:- 28

3 :- miss :- supriya godse age:- 35

4 :- master :- adwait godse age:- 36

5 :- miss :- asmi godse age:- 4


Number of rooms:- 3

Destination:- dubai

Check in :- 1st may 2016

Checkout:- 4th may 2016

Phone number:[protected]/[protected]

Membership number :- 5110

Have a pleasant and happy holiday


—

Note:- accommodation on request should be sent 45 to 50 days before travel date.
(2 adults 2 kids below 12 years).


1. For bookings mail id :- [protected]@priorityinternational.net
For bookings phone no :[protected]

2. Customer service mail id :- [protected]@priorityinternational.net
For mail phone no :[protected]

3. Customer care phone no :[protected],[protected]


!!👇
Vishal malge
Customer care team
Priority international
Holiday club pvt ltd.
Mumbai
Land line:

— forwarded message —
From: suyog worlikar
Date: wed, mar 2, 2016 at 10:21 pm
Subject: request for extension of 3n - 4days package
To: [protected]@priorityinternational.net
Cc: shruti todankar, supriya godse


Dear mr. Karan & vishal,

Greetings of the day!!


As per our yesterdays conversation, would like to book dubai tour on 1st may to 4th may or 8th may to 11th may for six adults & one child.
For the same requesting you to extend one night of our package from 2n - 3d days to 3n - 4days package.

Kindly let us know by 08th of march also share the air fare & hotel options for the same.
Waiting for your favorable response.


Thanks & regards,

Suyog worlikar.
# [protected]