Private Bus — Cheating

Address:	Sri Ganganagar, Rajasthan, 335001
Website:	Www.virattravels.com

I booked a bus from mobiwik app
The bus named Virat Travels, Virat Travels( Bus Stand Road, Koda Chowk, Sri Ganganagar,[protected], 2477766)
The fare was 700 rs.
But when i recahed virat office, they provided a bus of shri krishna travels instead of virat bus...
The whole bus was damaged, we were nt even able to sit properly.. The whole bus was shaking like hell.. The floor was damaged, it was not secure, we could see the road under our feet..

Many o[censored]s got injured as we were not able to even sit on the seats. I want my refund asap. Yuk service i hav ever been... For more details, i m attaching the screenshot of the same.
PFA