[Resolved]  Eureka Forbes / Aquaguard Reviva — FAULT OF water purifier

Address:

Tamil Nadu

Dear Eureka Forbes,

i had purchased water purifier june2011. As per your terms & condition warranty period is 1 year. But,during this warranty period only one time your technician came & checked.he tooled,please Put AMC ( annual maintanance cost- covering of service,filter,all the parts waranty 1 year). so, i made that amount last year 2012 .its covering up to october 2013.
in this stage ,my purifier not work middle of march. so,i raised the compliant and technician attend the issue.after one,issue is another form.behind the machine water leak is formed.so,i called the same technician to attand that.but ,he is not come.
last week ,i faced the same kind of problem .now machine is not run.again ,i raised the compliant to customer care 29march 2013.till now ,no body attend the fault. so,i callled customer care and cmpliant about my issues.they said ,your issue is resolved 30th march2013
. so,i fired them and they also reopen the compliant.
take neccesary action against the service person.
or other wise people will think
Eureka Forbes doing Fruad customer care service