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[Resolved]  Hindustan Unilever - Pureit Intella — Non Availability of Germkill Kit

I had purchased 12 Litres capacity Pureit Intella last year. Now I want to change the germkill kit for the same, but every retailer is saying that kit for this model has been dropped off, and is not available with them, because company has stopped selling this product. Now I have checked their site for purchasing the kit online, but there also, they are not providing the same. please register my complaint, as if every year they are going to drop off their last year model, then please don't market their product, as we'll have to purchase the new model every year, and that will be very costly for consumer.

Shikhar Saxena
#[protected]
Complaint marked as Resolved 2020-08-13 23:11:10
Complaint comments  6 CommentsShare0Tweet0

Comments

Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar
Dear Sir,
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries. You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Dear Team,

I purchased 12 Litres capacity Pureit Intella last year and now the germkill kit now available in hyderbad . I allready waisted so much time to find out but no luck.Please help me on this.

Regards,
Nitai Das
[protected]
12 litre intella kit is not available at any shop in Ajmer, Rajasthan. My address is 106, bank colony, kayad road, Ajmer, Pin-305023. Can I purchase it via online? Help me.

Surajit Acharya
Contact no : [protected].
I had purchased 12 Litres capacity Pureit Intella 2 year back. last year i got Germkill kit online from ebay but I want to change again the germkill kit for the same, but every retailer is saying that kit for this model has been dropped off, and is not available with them it is also not available online at any site.
please do the needful.
regards
kushaldeep Jindal
[protected]
Angul
I own a Pureit Intella 12 litre but am unable to get its battery/germkill kit.Please guide me how and from where to get it
please do the needful.
regards
Sunil Raina
[protected]
[protected]@yahoo.in

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
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