[Resolved] Hindustan Unilever - Pureit Intella — Non Availability of Germkill Kit | |||
I had purchased 12 Litres capacity Pureit Intella last year. Now I want to change the germkill kit for the same, but every retailer is saying that kit for this model has been dropped off, and is not available with them, because company has stopped selling this product. Now I have checked their site for purchasing the kit online, but there also, they are not providing the same. please register my complaint, as if every year they are going to drop off their last year model, then please don't market their product, as we'll have to purchase the new model every year, and that will be very costly for consumer. Shikhar Saxena #[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Dear Sir,
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries. You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries. You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
12 litre intella kit is not available at any shop in Ajmer, Rajasthan. My address is 106, bank colony, kayad road, Ajmer, Pin-305023. Can I purchase it via online? Help me.
Surajit Acharya
Contact no : [protected].
Surajit Acharya
Contact no : [protected].
I had purchased 12 Litres capacity Pureit Intella 2 year back. last year i got Germkill kit online from ebay but I want to change again the germkill kit for the same, but every retailer is saying that kit for this model has been dropped off, and is not available with them it is also not available online at any site.
please do the needful.
regards
kushaldeep Jindal
[protected]
Angul
please do the needful.
regards
kushaldeep Jindal
[protected]
Angul
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar